TURN YOUR FROWN UPSIDE DOWN

Start with an order number Start with an email address

How it works

Select the items to return

Get a refund confirmation

Send it off when you can

You’ve got questions, we’ve got answers

What items are returnable?

  • Items purchased in the last 30 days.

Is it easy to return items?

Yes. Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.

How soon will I get my refund?

Once your item(s) are received, you'll get your refund typically within 10-15 business days.

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