How it works

Select the items to return or exchange

Get a refund confirmation

Send it off when you can

You’ve got questions, we’ve got answers

Supergoop! Return Policy

We offer free returns or exchanges within 30 days of purchase.

What is an "Instant Refund Voucher"?

Once you move through the returns steps online, you will be issued a temporary Instant Refund. The Instant Refund will be equal to the value of your returns and gives you the flexibility to place a new order right away, rather than wait for a credit card refund. Because we understand that things like the perfect SPF can’t really wait.

What items are non-returnable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.

Still have questions?

Head on over to our FAQ + HELP section for more detailed information on returns and exchanges.

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